Not resolved
Customer service
Product or Service Quality

Took 2012 Accord in for oil change. With the paperwork re oil change was a list of items that had the word "caution:" Air filter - had air filter changed last time my oil was changed.

Tires - said my tires were over 5 years old. My tires are 4 WEEKS old. Power steering - replace rack and pinion. It's leaking.

Ive never had any leaks =- my garage floor is clean. Bottom line - I called to speak to supervisor to get to bottom of issues. Instead - Michael - the service tech called and explained to me that I wasn't reading the report correctly and those were items recommended from the last service; he would send me a revised report via fax. I wonder how many people have also not read their form "correctly." Seems duplicitous at the very least.

As of the time of this review - no call from Supervisor. Surprise : (

Product or Service Mentioned: Showcase Honda Car Diagnostics.

Reason of review: SEE REVIEW.

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